For store owners
Your shop, online by this afternoon
Basko is built for real grocers — no tech skills, no upfront cost, no lock-in. If you can use a phone camera, you can sell online.
We can call you back and set it up together on the phone.
- Scan a barcode to list products
- Charged only when you confirm
- GST and BAS report handled
- Pickup codes and local delivery
- Real-person help on the phone
Your first day, step by step
- Step 1
Tell us about your shop
Your shop’s name, address and opening hours. About ten minutes, and we can do it with you over the phone.
- Step 2
Add your first products
Walk an aisle with your tablet. Scan a barcode, check the details, type your price. Most owners list their best sellers in an afternoon.
- Step 3
Take your first order
When an order comes in, your tablet chimes. Tap to confirm, pack the bag, and the customer collects it with a 6-digit code.
Scan, price, done
Point your tablet camera at a product’s barcode and we fill in what we know — name, size, allergens, nutrition. You just type the price.
Orders ring the counter
A loud chime on your tablet or phone for every order. Confirm with one tap — the customer is only charged then.
GST handled properly
GST-free basic food, tax-invoice receipts, and a BAS-ready report your accountant will love.
Pickup first, delivery when ready
Start with click & collect today. Turn on delivery with your own driver whenever you like.
Bring them back
Email and text your regulars
Send a weekend special or a “fresh stock just in” to the customers who've ordered from you — straight from your tablet. We handle the sending, the unsubscribe link and the fiddly email rules, so your message lands in the inbox, not the spam folder.
Your shop via Basko
Weekend special: 2-for-1 sourdough 🥖
- Sent as “Your shop via Basko” — clearly you
- Every email says who it's from and why they got it
- A one-tap Unsubscribe we honour instantly
- Kept separate from your order emails, so a promotion can never slow your receipts
Basko
Fresh stock just in at Your shop 🥬 Reply STOP to opt out
- Comes from a short, recognisable sender
- Every text ends with “Reply STOP to opt out”
- We keep the opt-out list, so you never text someone who's left
- Trimmed to fit one message, so it stays cheap
You only ever reach your own customers — never a shared list — you approve every campaign before it sends, and you pay per message only for what goes out.
Fair, simple pricing
Nothing to pay to get your store online. Every store is a little different, so contact our team for pricing options — we'll explain them in plain English and help you pick.
To receive payments you'll need a Stripe account linked to Basko — Stripe is who safely moves the money from the customer's card to your bank. Already have one? Just connect it. If not, it's free to create and we help you set it up.
Prefer paper? Print our one-page brochure →
Honest answers to fair questions
I'm not good with computers. Can I really do this?
Yes. If you can take a photo and send a text message, you have every skill needed. There is one screen for orders and one for products — no menus inside menus. And if you get stuck, email us and we will call you and go through it together, step by step.
What equipment do I need?
Just a tablet or smartphone with a camera — the one you already have is almost certainly fine. No barcode gun, no special till, no printer required.
What does it cost?
Nothing to join, and nothing to pay to get your store online. There’s more than one pricing option, so contact our team and we’ll find the one that fits your store. Your in-store sales are yours alone; we never touch them.
Do I need my own website?
No. Your store gets its own page on Basko with your name, your products and your prices. Customers find you by suburb, and you can share your page's link anywhere.
Can I email or text my own customers?
Yes. Send deals and updates to the shoppers who've ordered from you, right from your tablet. Emails arrive as “your shop via Basko” with a one-tap unsubscribe; texts come from a short sender and end with “Reply STOP to opt out”. You only ever reach your own customers — never a shared list — you approve every message before it sends, and you pay per message only for what goes out.
How do I get paid?
Online payments are handled by Stripe, a payment company trusted by millions of businesses, and the money from your orders goes straight to your bank account. To receive payments, you need a Stripe account linked to Basko: if you already use Stripe, you simply connect it during setup; if not, creating one is free and we walk you through it. Have your bank details (BSB and account number) and your ABN handy.
Who sets the prices?
You do, always. You can change any price at any time from your tablet, and it updates online straight away.
What if I already sell on another platform?
That's fine — there's no exclusivity and no lock-in. You can leave whenever you like and your product list stays yours.
Prefer we call you?
Leave your details and we'll ring you within a business day — we can set your whole store up together on the phone.
You're never on your own
Every store gets real-person support — by email, or on the phone while you follow along on your tablet. No chatbots, no ticket numbers, no jargon.
Start free — we'll set it up with youComfortable doing it yourself? Sign in and use the setup wizard.